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GENERAL CONDITIONS

To carry out an order does not need to be registered on the web.

All orders are subject to the following Terms and Conditions which form part of the Contract of Sale. Acceptance of products implies acceptance of these Terms and Conditions.

 

1. - PRICES AND PAYMENTS

The prices on our website include I.V.A.

Sales prices may be changed without notice.

Payment of the purchase will be made to finalize the order. Payment will be made according to the option chosen by the customer: Paypal, contra-reembolso (increase of 3 € on the final price of the order, fee charged by transit agencies), bank transfer or deposit.

For payment by bank transfer or the buyer must use the following data indicating the order number and name:

ES98 2100 5498 16 0100092618 (LA CAIXA)

Titular: CASADELATARONJA  (Xavier Català)

 

2. - AVAILABILITY OF PRODUCTS

Casadelataronja will use their best endeavors to meet agreed delivery dates, but these are no more than estimates, so it does not affect the nature of this contract. If any product is not available at the time of ordering the same we stocked up automatically as soon as possible to send to. If replenishment is delayed we will contact the customer as soon as possible to report the reason for the delay.

In case of rain the order will be collected at the optimal time of collection and sent within 24/48 hours, even if the request is made in advance.

 

3. - CLAIMS

No responsibility will be accepted or damage (including those incurred during transport) or malfunction of the products unless you notify the buyer via e-mail and / or phone Casadelataronja before 24 hours of receipt of the products.

No claims or liability for products will differ in amount or data specifications to the buyer unless the buyer is notified via e-mail within 3 days from the date of receipt thereof.

 

4. - SHIPPING

Portes order quantity according to the Peninsula.

For international markets, Balears, Canaries, CeutaandMelillafreight negotiable (consult).

Orders will be delivered by a courier service, which guarantees delivery within a maximum of 24-72 hours for shipment toSpain, to consult in case of deliveries outside thePeninsula. These terms are understood in business days.

 

5. - DELIVERY

The delivery time may vary depending on product availability. For products in stock, normal delivery time is 24 to 48 hours on weekdays. In any case, the shipment is processed as quickly as possible in logical interest of both parties.

 

6 - RETURN AND WARRANTY

Our main guarantee is total customer satisfaction with our products so if, once received, it is in poor condition or has simply been a mistake, you have three days to make the return. In these cases, Casadelataronja refunded the purchase or exchange of the product, the shipping charges will be borne by the company. In order to make the return or exchange will be required that both the product and its packaging are in perfect condition. Casadelataronja reserves the right to accept any returns that do not meet this condition.

If you wish to return a product purchased in advance by Casadelataronja must notify e-mail with the following points:

1. Order number, date, name and e-mail with which they were purchased.

2. Products purchased, including the price.

3. Reason for return.

After analyzing your request will be sent by e-mail instructions on how to make the return or exchange. Upon receipt and inspection of the product shall make the appropriate payment by bank transfer to the account specified by the customer or product exchange.

In the event that the shipment does not arrive in perfect condition or there has been a mistake by Casadelataronja, the customer is entitled to request that you resend the product without extra cost on your part or the restitution of the full amount the purchase including shipping, once the product has been returned to our facilities and the incidence has been found. In the event that the shipment has been damaged during shipping, the customer must report such situation to Casadelataronja before 24 hours of receipt natural. In this case, start the procedure Casadelataronja claim to the carrier to replace the damaged goods at no additional charge to the customer.